[Review] Laberge.fr: ⚠️ Alert — Read this before placing an order
Many of you have been targeted by ads and Facebook posts from La Berge touting “French craftsmanship”.
Careful, it’s highly likely this is dropshipping!
If the rugs are made in France, why is the company based first in Bulgaria and then in the United States ? And now, on the website, it says Bulgaria? Source: INPI
The address 30 N Gould St, Suite N, Sheridan is also the address of a mail forwarding and business registration service, used by many companies.
On their Facebook page, they show a SIRET number, but I checked: that SIRET number is invalid. €100 in capital…
€100 in capital for 140,000 satisfied customers and “workshops” — now that’s a success story, huh!! 😀
Maybe this “multinational” has more money in another country? Not at all! Digging into the company’s records in Bulgaria (and here too), you’ll find the business has just €1,022 of capital !!! €1,022 for “our workshops,” and 140,000 customers — what a success story!!!
I ordered a rug from the site because, right in the middle of a move, I was going too fast and didn’t have time to do proper research. While the site promises delivery within 3–5 days, after 3 days the package hasn’t even been shipped. The order confirmation email mentions “24 to 48 business hours” for the Colissimo parcel.
I contacted customer service, and they confirmed they shipped it after 5 days.
I received a non-working Colissimo tracking number . Even though customer service said they “sent” the package, four days later, Colissimo hadn’t even received it.
That’s when I thought, “Damn, I’ve been scammed!”
I know laberge.fr has a lot of positive reviews on Trustpilot, and I don’t know how they manage to get so many, but take a close look at the 1- or 2-star reviews. They mention dropshipping. The brand rarely responds to those who mention dropshipping. Why is that?
Two weeks after ordering, yes, two weeks !!! I finally received my rug, and it was such a letdown. The ad showed a beautiful box:
In reality, here is what I received: In a white envelope worthy of a cheap package, the rug is folded in half. I should point out that the order was placed in February 2025, so there is no excuse for such cheap packaging.
There is a big burn mark, the rug has a terrible chemical smell, and it has nothing to do with the photos on the site. It doesn’t state where the product is made. But definitely not in France. There’s only one word to describe it: CHEAP.
Luckily I paid via PayPal, a dispute is underway. Update: PayPal refunded me for “non-conforming product”.
There are other companies offering quality products for less, be careful!
An image search on Taobao and Tmall shows lots of pebble bath mats of this type. There I took a screenshot of a mat sold for 3,4€
On Taobao and Tmall, you can access photos taken by real Chinese buyers in China to make sure the photo matches the product. I’m sharing some photos here from buyers on these Chinese platforms and I’ll let you draw your own conclusions.
Granted, on Taobao, there are cheaper versions, worth €1, with little thickness; but those costing €3-4 have thickness. The technology is nothing special, it’s memory foam, something China easily produces cheaply.
They always find plenty of reasons to pin the blame on someone else. Sometimes it’s “oh noooon, 1* reviews are fake reviews” (sounds like that orange guy “fake news”, “fake news”), other times, it’s quality issues from supposed “imitation sites” ahahahahah
Considering that on Trustpilot, you can submit positive and negative reviews WITHOUT necessarily having bought from a site, so accusing negative reviews of being fake = positive reviews can be fake too lol
Well, a brand claiming to have 140,000 users oh sorry, it’s now 150,000 users with a capital of €100, claiming French expertise but based sometimes in the US, sometimes in Bulgaria, sometimes in Portugal, hiding the true origin of products like a cat hides its poop, delivering after 2 weeks, offering -40% until TONIGHT but “tonight” lasts an eternity… If after this article, you still decide to pull out your credit card, then you have too much money LOL! Do what you want, I can’t help you!
Update: And if you’re wondering how you got fooled by the ads, you can review and analyze their ads :
- all their Facebook ads: You don’t see them on their page, but for transparency, Facebook keeps them all and lists them here. For example, you can see an offer valid until “tonight at midnight” but the ad ran over several days (from November 27 to December 16) or this ad running continuously for a week straight on an offer with “very limited” stock, valid “until midnight tonight”. And what about Articles L121-1 and L121-2 of the Consumer Code?
- their Google ads right now (if campaigns aren’t running, we won’t see anything, but Google shows current ads for transparency)
I highly encourage you to share this information widely with your friends. Because if you’ve seen their ads on Facebook, it’s possible that Facebook’s smart algorithm is also showing them to your friends. Take care of yourself and make it a habit from now on to read the terms and conditions before any purchase.
